Where Is My NY State Tax Refund?

Find out when you should receive your 2012 New York state tax refund

Are you still waiting on a tax refund from New York state? You can check the status of your state refund online by using the Income Tax Refund Status tool on the New York State Department of Taxation and Finance website. If you prefer to use the phone you can also check the status of your refund by calling 518-457-5149.

These days you can expect your federal refund from the IRS in under twenty-one days. In some cases they are even fast enough to get your money out in a week. State operations are not quite so sophisticated.

New York says to expect your refund six to eight weeks after they receive your return. As with federal taxes, the fastest way to get your refund is by e-filing your return and then requesting your refund by direct deposit. Mailing your return in to the tax office and requesting a paper check will both slow down the refund process.

If you really want to know when you’ll get your refund the moment that information become available, you can sign up to receive an email from New York State as soon as they process your return. The message will include the amount of your refund, the expected payment date, and the payment method. In order to receive this email, you have to sign up through the online services.

The best advice I can give when it comes to tax refunds is just to be patient – this advice holds true for your federal taxes but it’s even more true at the state level. Government isn’t known as a model of efficiency. Checking your refund status twelve times a day isn’t going to get your money any faster, but it might make the state’s refund status tool crash.

Just as a reminder for all of you who haven’t filed yet, the deadline for filing your 2012 New York state tax return in April 15, 2013, the same as it is for your federal return. File your taxes with RapidTax now and you can take care of your state and federal return at the same time.

Photo via JefferyTurner on Flickr.

248 Replies to “Where Is My NY State Tax Refund?”

  1. Filed since 3/4/13 this is 8/30/13
    All bs your check has been processed
    since 8/19/13 .most of my co workers
    getting the same crap.

  2. Thank you, Teresa, for posting email link: thomas.mattox@tax.ny.gov. My refund is 155 days overdue and automated line says my information does not match their records. Within 2 minutes of sending email, I got a call. My refund is “due to be processed tomorrow”.

    THANKS AGAIN, TERESA!!

  3. Thanks to you Desi, I decided to file the DTF-911 Complaint. A rep called me the very next day after I faxed it. She was polite and concerned. To my surprise that status info was suddenly changed to “data not matching”. I called NYS and their rep gave me a run around about there was some errors and it was going to take at the very least another 90 days. That was on Tuesday. Well this morning I got a call from the Tax Advocate and she said my tax form is completed and I will receive the refun in 2 weeks. If I don’t receive it, to call her again. So people, in order to stop the monkey business….file a complaint…let the game begin. NYS admits that the vendor they hired to help them with tax processing has failed tremendous. So shake em up.

  4. Got my refund check 5 months after submitting forms.
    – I opted for DD but still they sent me check. Never mind.
    – There is minuscule interest amount of ~$2 🙂
    – The letter says they adjusted my refund amount from $0 that I requested to $xyz. But I already requested $xyz. huh! Who cares?
    – The status tracking website still show my data mismatching 🙂

  5. My husband and i sent our return in on 14 haven’t heard anything yet! This is really getting out of hand!!

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