Where Is My NY State Tax Refund?

Find out when you should receive your 2012 New York state tax refund

Are you still waiting on a tax refund from New York state? You can check the status of your state refund online by using the Income Tax Refund Status tool on the New York State Department of Taxation and Finance website. If you prefer to use the phone you can also check the status of your refund by calling 518-457-5149.

These days you can expect your federal refund from the IRS in under twenty-one days. In some cases they are even fast enough to get your money out in a week. State operations are not quite so sophisticated.

New York says to expect your refund six to eight weeks after they receive your return. As with federal taxes, the fastest way to get your refund is by e-filing your return and then requesting your refund by direct deposit. Mailing your return in to the tax office and requesting a paper check will both slow down the refund process.

If you really want to know when you’ll get your refund the moment that information become available, you can sign up to receive an email from New York State as soon as they process your return. The message will include the amount of your refund, the expected payment date, and the payment method. In order to receive this email, you have to sign up through the online services.

The best advice I can give when it comes to tax refunds is just to be patient – this advice holds true for your federal taxes but it’s even more true at the state level. Government isn’t known as a model of efficiency. Checking your refund status twelve times a day isn’t going to get your money any faster, but it might make the state’s refund status tool crash.

Just as a reminder for all of you who haven’t filed yet, the deadline for filing your 2012 New York state tax return in April 15, 2013, the same as it is for your federal return. File your taxes with RapidTax now and you can take care of your state and federal return at the same time.

Photo via JefferyTurner on Flickr.

248 Replies to “Where Is My NY State Tax Refund?”

  1. I mailed my NYS tax return around mid February and the website is still showing: We do not have any information about your return at this time. If you filed your return electronically, please wait one week before accessing this service. If you mailed Your return, it could take four or more weeks from the time you filed before this service is able to provide you with information on your return.

    I tried calling and they told me that they are behind in paper returns.

    Has anyone who mailed their return around the same time I did gotten any response from NYS other then what I stated above?

    Thanks

  2. Completely unacceptable. I filed NY in early March. They waited 60 days, then told me it was under review. After pressing them, they say they need to verify the W-2 sent to them (horse crap), so my employer sent it to them. Today they confirmed receipt of the document and told me it would be up to 120 days to review it.

    By the way, I was told that 2% APR compounded daily is supposed to be being paid on your returns every day beyond a certain point based on a certain period like 60 days after you filed, or June 1st, whichever is earlier or something like that.

    Is anyone putting together a class action lawsuit to force the state to do what is right? Thank GOD that I moved out of NY last year and will not have to deal with these criminals anymore.

  3. Hello I have tried calling many different numbers now and I just get stupid machines, I have gone to all the income tax return sites, and they all tell me the same thing, they CAN NOT HELP ME. I NEED MY MONEY and would at least like to know if it got taken or something I got my federal check however I’m STILL WAITING ON MY STATE. I filed the BEGINING OF APRIL, this shouldn’t be taking this long or at least I should be/have been NOTIFIED as to what’s going on by now.

  4. I just called the helpline and the rep was able to confirm that they have received my return. Finally, there is some progress. In my earlier calls, they just said they have no information.

    The online status check is still showing no information. So it may be a few days to update the system; so slow 🙁

    If anyone wants to call the helpline and get a person to talk with quickly, dial this –
    518-457-5181
    -1 (for English)
    -3 – All Other Information
    -3 – All Other Information
    -2 – All Other Information

    Hope this helps.

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